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Zone of Integrity Towards a Region Free from Corruption (ZI-WBK) USU Faculty of Pharmacy


Welcome to the Zone of Integrity Towards a Region Free from Corruption (ZI-WBK) of USU Faculty of Pharmacy, an initiative that prioritizes Bureaucratic Reform with integrity and superior service.


As a role model in upholding integrity and preventing corruption, ZI-WBK is the main foundation for the development of Integrity Zones in government agencies. Integrity, defined as an attitude of consistency between words and deeds, gets the main portion in every unit of the agency within this zone. Meeting the standards of the PAN-RB Ministerial Regulation Number 52 of 2014, ZI-WBK not only focuses on change management, governance, HR management systems, supervision, and performance accountability but also on improving the quality of public services.


With ZI-WBK, USU Faculty of Pharmacy affirms its commitment to create a clean, accountable, and serving bureaucratic environment with high integrity. Together, let us build integrity as the main foundation for providing the best service for the community.

1.1 Establishment of ZI-WBK Development Team

To establish an Integrity Zone towards a Corruption-Free Area / Clean and Serving Bureaucratic Area (ZI-WBK-WBBM), Universitas Sumatera Utara Faculty of Pharmacy appointed an Integrity Zone Implementation Team to obtain the WBK / WBBM predicate in 2023. This team has several criteria, including having integrity and competence, understanding duties and functions, discipline and high dedication, and never committing criminal acts and violations of the code of ethics. The following are documents related to the formation of the USU Faculty of Pharmacy ZI-WBK team:

1.2 Selection of ZI-WBK Development Team Members
2.1 ZI-WBK Development Work Plan Document

In order to realize ZI-WBK at the USU Faculty of Pharmacy, we have a strategic plan for each study program at USU Faculty of Pharmacy.

2.2 Priority Targets Relevant to ZI-WBK Objectives

In order to realize ZI-WBK at the USU Faculty of Pharmacy, we have priority targets that are relevant to the WBK objectives contained in the following document.

2.3 Socialization Mechanism of ZI-WBK Development

Here are some documentation of the socialization of ZI-WBK development by the USU Faculty of Pharmacy:

3.1 All Development Activities Have Been Implemented According to Plan
3.2 Monitoring and Evaluation of ZI-WBK Development
3.3 Follow-up of Monev Results
4.1 Leaders Serve as Role Models in ZI-WBK Development

Officials within USU are designated as role models in the USU values which include being role models and leaders of change within USU in the context of bureaucratic reform, being role models for apparatus within USU regarding the importance of change in bureaucratic reform towards a cleaner, accountable, capable, and excellent university bureaucracy, and being role models for the values of the Ministry of Education, Culture, Research, and Technology and USU values which contain values of integrity, discipline, work achievement, performance improvement, and development of mindset and work culture.

5.1 Business Processes of USU Faculty of Pharmacy
5.2 Audit and Monev of USU Faculty of Pharmacy
5.3 Control and Follow-up Meeting (RTL)
5.4 USU Digital Application Service Guidelines and Standards
6.1 Staff Requirement Planning
6.2 Appointment of Lecturers and Education Personnel
6.3 Rotation Mutation
6.4 Competency-based Employee Development
6.5 Employee Performance
6.6 Employee Rules and Code of Conduct
6.7 Personnel Information System
7.1 Leadership Engagement
7.1.1 Planning Preparation
7.1.2 Preparation of Performance Agreement
7.1.3 Periodic Performance Achievement
7.2 Performance Accountability Management
7.2.1 Planning Documents
7.2.2 Results-Oriented Performance Planning
7.2.3 Determination of Key Performance Indicators (KPI)
7.2.4 Performance Indicators Meet SMART Criteria
7.2.5 Performance Report Drafted on Time
7.2.6 Performance Report Provides Information on Performanc
8.1 Rules
8.2 Commitment
9.1 Service Standard
9.2 Culture of Service Excellence
9.3 Complaint Management
9.4 Satisfaction Assessment of Services
9.5 Information Technology Utilization